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Privacy Policy

Effective and last updated on October 1st, 2023.

Please read this Privacy policy and the disclaimers, terms, and conditions found at (https://thepainfreeback.com/index.php/medical-disclaimer/) carefully because they govern your use of our Site, the other websites and mobile device applications (“Apps”) we own or operate, and the online services that we provide. To make these Terms easier to read, the Site, our other websites, the Apps, and our services are collectively called the “Services.”

1. Introduction

Welcome to ThePainFreeBack.com (the “Website”). At ThePainFreeBack.com, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website.

2. Information We Collect

a. Personal Information: We may collect personal information, such as your name, email address, postal address, phone number, and other identifying information when you provide it to us voluntarily. You may choose not to provide this information, but it may limit your ability to use certain features of the Website.

b. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and other technical data automatically when you visit our Website. This information is used for analytical and statistical purposes to improve the Website and better understand our users’ preferences.

c. Billing information: See further section for more about billing info and its use.

3. Cookies and Tracking Technologies

a. Cookies: ThePainFreeBack.com uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize your preferences and provide a personalized experience. You can manage cookie settings through your browser preferences.

b. Third-Party Analytics: We may use third-party analytics tools, such as Google Analytics, which may also place cookies on your device to collect information about your use of the Website. These tools help us analyze website traffic and improve our services.

4. How We Use Your Information

We use your information for the following purposes:

a. To provide and personalize our services.

b. To communicate with you, respond to your inquiries, and provide customer support.

c. To analyze and improve the Website’s content, functionality, and user experience.

d. To protect our rights, interests, and the security of our users.

5. Disclosure of Your Information

We may disclose your personal information to:

a. Trusted third parties who assist us in operating the Website and providing our services.

b. Law enforcement agencies, regulatory authorities, or other legal entities when required by law or to protect our rights and interests.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet can be guaranteed to be 100% secure.

7. Your Privacy Choices

You can:

a. Update your personal information by contacting us at support@thepainfreeback.com

b. Opt-out of receiving marketing communications from us by following the instructions provided in such communications.

8. Credit Card and Billing Information

a. Collection and Use: ThePainFreeBack.com may collect and store credit card and billing information when you make purchases on our website. This information may include your credit card number, billing address, and other relevant payment details. We collect this information solely for the purpose of processing your transactions and providing you with the products or services you have requested.

b. Third-Party Payment Processors: In some cases, we may use third-party payment processors to handle your payment transactions such as Stripe Inc. These processors have their own privacy policies and security practices. We recommend reviewing their policies before providing payment information.

c. Retention: We retain your credit card and billing information for as long as necessary to fulfill the purposes for which it was collected, including processing transactions, addressing customer service inquiries, and complying with legal obligations.

d. Disclosure: We do not sell, rent, or lease your credit card and billing information to third parties for marketing purposes. However, we may share this information with trusted third parties who assist us in processing payments and providing related services.

e. Your Responsibilities: To help protect your credit card and billing information, we recommend that you do not share your payment details with anyone, and ensure that you log out of your account and close the browser window after completing a transaction.

9. Consent and Changes to Payment Information

By providing your credit card and billing information on ThePainFreeBack.com, you consent to its collection, use, and retention as described in this Privacy Policy.

If you wish to update or remove your payment information, or if you have any questions or concerns about how your payment information is handled, please contact us at support@thepainfreeback.com.

10. Children’s Privacy

Our website is not intended for use by people under the age of 18. We do not knowingly collect or store information from children under 18 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove such information from our records.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Please review this policy periodically.

12. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at support@thepainfreeback.com

By using our website, you hereby consent to the above policies and agree to their terms. If you do not agree with any of these terms, do not use the site.